Digital Civil Society: Initial Thoughts

I’ve been starting to think beyond digital activism into digital civil society, beyond the digital actions take by civic actors to the system and institutions of which they are a part. Specifically, I’ve been thinking about how the use of digital technology:

  1. Changes the dynamics of existing nonprofit organizations, particularly with regard to fundraising and membership.
  2. Creates new types of fast, cheap, participatory, often ephemeral organizations with fuzzy organizational boundaries and networked structures.
  3. Changes the ways these organizations – and unaffiliated individuals - interact with one another.

I’ve put some of my initial ideas in the presentation below, which I gave in Chile a couple of weeks ago.


Webinar: Civil Resistance 2.0

[UPDATE: presentation slides] I’ll be presenting a free webinar next Thursday on digital nonviolence on behalf of the International Center on Nonviolent Conflict. Details below.

 

 

 

 

 

 

Title:Civil Resistance 2.0: Digital Enhancements to the 198 Nonviolent Methods

Type: free webinar (register here)

Date: Thursday, November 29th

Time: 12:00-1:00pm EST

Description: This is s presentation on Civil Resistance 2.0, an open-source project by Patrick Meier and myself to update the key methods of nonviolent resistance for the digital age. I’ll discuss how the project works, how digital technologies can amplify and create new forms of analog tactics. I’ll also present new nonviolent methods that the project has identified.

And here are the presentation slides:

Civil Resistance 2.0: 198 Methods Upgraded from Mary Joyce

Global Voices Summit Public Day 2: Equality and Dissent Online

Today was the closing day of the Global Voices Summit, and one that continued to bring new challenges, ideas and individuals to our attention. Our first early-morning session including a presentation about what GV is doing to protect endangered languages. A speaker of Aymara from Brazil was there to tell us about the ways that her work with Global Voices Lingua is helping to revive and protect threatened languages of the region including her own. You can check out GV’s Aymara page to get a sense of what they’re doing.

Rebecca MacKinnon

From there I headed to a panel led by Rebecca MacKinnon on Internet governance. She familiarized the crowd with the major organs of Internet governance, including ICANN, and some of the controversies surrounding the organization, including charges that it is dominated by Western (particularly American) interests. A panelist from Kenya spoke about how because ICANN is a volunteer organization that meets three times a year, you have to have loads of money to travel to their meetings, something that again privileges richer, Western actors at the expense of the developing world. MacKinnon reiterated some points she made in Consent of the Networked and argued, “We don’t have a lot of clear solutions, but the current model of governments representing everybody doesn’t work very well unless governance improves.” The word “multi-stakeholder” was used at least 100 times but what was clear was that some stakeholders have bigger stakes by virtue of geopolitical and economic power. The issue of access and equality for all the world’s citizens, when combined with the opacity of many corporate actors and government determination to censor, is likely to be one of the great emerging issues of the Internet in years to come.

In a breakout session led by Matisse Bustos Hawkes of Witness, participants engaged in a fascinating discussion about the ethics of using and posting crowd videos, in light of the many cases of governments using videos and pictures to identify participants. One of the participants argued that people participating in a protest have to assume that their actions are public, and I replied that in fact, many people assume they are anonymous in crowds, particularly in contexts where battles with security services are not routine or expected. The new technologies of facial recognition raise important and very difficult questions of ethics not only for participants but also for the journalists and bloggers who cover them. Several participants also gave the group a demonstration of ObscuraCam, a handy-dandy app that instantly obscures faces and strips data out of photos and videos. Hawkes gave some advice to organizations seeking to use video to document atrocities, arguing that personal stories of victims and their families are ultimately more useful in creating change than videos of the horror itself (which is more useful for evidentiary purposes). “People get exhausted watching graphic imagery,” she stated. Hawkes’ presentation reinforced a message I’ve heard from our own Mary Joyce, who emphasizes the need for organizations to highlight people and their stories, with imagery, on their web sites.

From there I headed to a session led by Danny O’Brien and Tom Rhodes of the Committee to Protect Journalists. O’Brien was quite honest about the difficulties of sorting out who is a journalist and who is arrested for something else but just happens to have a blog. Tom Rhodes of CPJ remarked, “I stretch the definition of journalist to its very limits so that we can help as many people as possible get out of dangerous situations. I’ve had many occasions where I’ve had to say I can’t really help you because this is not journalistic work.” The panelists also relayed the dispiriting news about Ethiopian blogger Eskinder Nega, who has been given a long prison sentence for his activities. Rhodes remarked, “It breaks my heart because I’ve known this guy for years and I’ve known his family for years and they moved him to another detention center and we don’t even know where he is.” CPJ does vital but rather depressing work, and highlights the ongoing reality that bloggers in authoritarian regimes, while they remain crucial conduits for information and dissent, very often pay an extraordinarily high price for their courage.

One particularly interesting exchange took place between the Consul General of Estonia and the panelists. She argued that sometimes the “name-and-shame” campaigns to release imprisoned journalists are not helpful because they interfere with back diplomatic channels and face-to-face negotiations. She said she just got someone out of an 8-year prison sentence in 3 months in Kenya. The problem was that it was not entirely clear that she was speaking about a journalist or perhaps just an ordinary citizen who had run afould of Kenyan law. Finally, panelists and participants talked about the importance of protecting your data. For bloggers, as O’Brien argued, this might mean having a “buddy system” for electronic data – a friend who knows the password to your site or Facebook page in case you are arrested and security officials try to extract that information from you. It also means avoiding “stupid tools,” as O’Brien called them, like Skype or Yahoo! Messenger which are not encrypted. Failing to protect your own data, they emphasized, can put others at risk.

Bob Boorstin

With that the summit came to a close. As Google’s Bob Boorstin noted yesterday, there are enormous problems of scale in governing and using the Internet. With 2 billion people online, 196 sovereign countries and tens of thousands of organizations and individuals using the Internet for reporting, information, advocacy and entertainment, all of these issues have become even more complex than they were just a few years ago. It is extremely difficult for any individual to have their voice heard at the level of state or corporation in this environment in order for the Internet to remain a relatively open platform for all participants.

This is complicated by the fact that, as one participant noted yesterday, governments do have some legitimate reasons to engage in surveillance, such as combating attempts to hack into banking systems, and companies have an interest in monitoring at least the volume and types of data that are being transmitted. The ideal of an authority-free Internet as declared long ago by John Perry Barlow in “A Declaration of the Independence of Cyberspace” is something of a dream, and all of these stakeholders must work together to make sure that it is not the interests of authoritarian regimes or regressive corporations that carry the day, but rather that the online world is managed in a way that forges compromises between these actors and does not compromise core interests. In order for digital activists to continue doing the work that we study here at MAP, NGOs, governments and companies will have to forge new bonds and networks designed to protect the ideals of freedom, openness and transparency that remain under constant threat.

Calling Newsweek to Task on the Digital Power Index [Video]

Newsweek/Daily Beast got plenty of criticism for the lack of women in their recent Digital Power Index. Their representation of people of color and people outside the US was pretty sad as well. Below I raise these issues at an online event hosted by Newsweek themselves (we’ve got a badass in here) while giving shout-outs to Jillian York, Zeynep Tucfecki, Ory Okolloh, Ai Weiwei, Phil Howard, and Oscar Salazar. Discussion of representation begins at 2:16.

GV Citizen Media Summit: Public Day 1: Let Me Google That For You

For the second straight day, my GV day started out a bit inauspiciously. I came to the main gate to get my bag of goodies, which included the GV t-shirt (which I would pay for but miraculously was free for us) and asked for a large. The woman handing out shirts looked at me and said, “You need an extra-large. They run small.” I was like, “small” or “European H&M malnourished model” small? Crestfallen, I considered my gym regimen, my diet, and finally, accepted the bag. The shirt fits just fine, and I don’t know quite what that means. I slammed double-instant-nescafes all day, replete with sugar and cream, so that probably didn’t help. I’ve noted this elsewhere, but the fact that we aresucking down instant coffee in Kenya of all places is a bit bizarre.

blogger-cum-parliamentarian Mong Palatino

The coffee seemed a bit irrelevant after the quality of the first panel, which featured Philippines blogger-cum-parliamentarian Mong Palatino, Matisse Bustos Hawkes of Witness, Bahraini blogger Amira Al-Hussaini, and Pakistani digital activist Faisal Kapadia. Matisse walked us through some fascinating new initiatives to protect the identities of video bloggers fighting for change in authoritarian societies. Noting the Iranian government’s successful efforts to use activist videos to identify individual dissidents and arrest them, Hawkes unveiled initiatives like ObscuraCam, which as she says, “identifies faces in photo and video and strips out the meta-data” and thus protects activists from authoritarian surveillance. Her presentation seemed particularly relevant in light of the many cases of authoritarian regimes using activist videos against their authors. Palatino detailed some of the newest activist stories from Southeast Asia, including a mass planking protest. The Pakistani activist Faisal Kapadia told us that “I’m mostly known in Pakistan as FK which is a synonym for what I want to say to our politicians.”

Fred Petrossian speaking with Global Voices co-founder Ethan Zuckerman

One can only be in so many places at once, and there were multiple simultaneous panels today, so I can only relay notes on what I saw. GV has its own recaps of each session on the site, so check them out if you’re interested. After the opening session, I attended a fascinating discussion about digital diaspora communities, featuring bloggers from Zambia, Kenya, Iran and Cuba. One of the persistent themes of this panel was the idea of representation: who has the right to speak on behalf of a community? A Kenyan or Zambian or Cuban abroad, or those living, struggling and fighting within the home community? The panel featured a contentious exchange between a Kenyan blogger living in Kenya who argued that Kenyans abroad are not accepted as representative voices and a diaspora writer who asked the panelist “not to use generalizations like this.” Other panelists, including the Cuban academic and blogger Elaine Diaz, who argued “it would be extremely difficult for Cubans living on the island to accept as a representative voice someone living in the diaspora.” Interestingly the panel was balanced with two diaspora bloggers including Iran’s Fred Petrossian. Petrossian argues that diaspora digital activists can serve an important role but not always. “The virtual world is the extension of real life,” he said, “and the diaspora outside country cannot really create a movement in country when there is no motivation, when people don’t have the will to go to demonstrate. You can fill the whole Internet with messages, but when the heart and soul isn’t in the country it doesn’t move.” The panel highlighted the tension between diaspora and local communities, and there were, frankly, no easy answers.

A panel on the Arab uprisings featured Amira Al Hussaini, as well as Tarek Amr, Hisham and Sami Ben Gharbia. Ben Gharbia laid out a conceptual map of four different kind of digital networks – what he called “hyperlocal” networks, national, regional and international. He argued that both offline networks (of student activists and labor organizations) and online networks were important but that “without the online networks that were built during the last decade, we couldn’t imagine a successful revolution in Tunisia.” Amira Al Hussaini gave a rather dispiriting rundown of what happened in Bahrain, where she told the audience, “When the people went out and started chanting ‘the people want to overthrow the regime,’ the regime did not chant that but it made sure it overthrew the people.” Leila Nachawati gave a fascinating rundown of what is transpiring in Syria. She emphasized the importance of revolutionary art, and then laid out how activists are sharing video in the face of censorship: “We are seeing a lot of contact between old school activists from the 80s leftist mainly, contacting young people about how to face violence, nonviolent resistance, what they call flash demonstrations, one minute, two minute demonstrations in very central parts of the city. Enough to make lots of videos photos – someone makes it viral without getting killed.” In perhaps the funniest moment (although tragic), Tarek Amr likened the Egyptian uprising to an Egyptian movie. “It was this bad guy, he killed the family of the Egyptians, so they took revenge. When SCAF took power it was an Indian movie. SCAF and Mubarak are two twin brothers from different mothers. Now it is like Inception, in our case it is a nightmare inside a nightmare.” The takeaway: there is a lot of work still to be done in all of these places.

Max Shrems goes after Google

I doubt that the organizers planned it this way, but themost contentious panel of the day featured Bob Boorstin of Google (a major GV summit funder) and several activists and academics including Ramzi Jaber and Max Schrems. Internet privacy and corporate responsibility has been a major theme of this conference, I’m sure in no small part because of Rebecca MacKinnon’s important Consent of the Networked, but also due to the many emerging issues involving corporate and state policies that seem always to privilege certain communities at the expense of others. Schrems went hard after the “Internet giants” and their behavior even in the democratic world. As he argued, “Even in well-developed democratic situation like the European Union, the rights we have are not enforced.” Boorstin then made the interesting move of blaming these troubles on governments. “If governments all over the world, weren’t putting us in the position of forced compliance we might not be sitting here talking about these issues.” He told us about Google’s “data liberation” unit, which makes it possible for users to pack up all their data and move it somewhere else. Boorstin really hammered this theme that users are free to move to other platforms (actually he used the term ‘consumers,’ which drives me crazy but that’s a personal thing) and that therefore these continuous attacks on Google are misguided.

When Jaber and Schrems kept pursuing Google on the point of having a process whereby people whose pages or videos are taken down, Boorstin admitted that it’s simply not possible to do this “because of the scale of the Internet.” He said that citizens are free to challenge Google through legal channels. Of course, this left the question of what people in non-democratic countries are to do unexamined, or even in democratic countries where you cannot exactly take Google to court. He concluded that it is up to us to hold Google accountable. “The most important thing you can do is to work with us when we do and to make suggestions about how we can fix them.” This led to the evening’s testiest exchange, when Schrems threw up his hands and said that “I am sick of this” idea that it is citizens who have the responsibility of holding huge companies accountable.” Boorstin remained calm and collected, and it was good of Google to face this audience, which was not entirely friendly, even though they are a major GV funder. At the same time, some of the answers left the audience puzzled or unsatisfied, particularly this idea that companies will continuously run afoul of the law and that rather than regulators or the state enforcing it, citizens must remain constantly vigilant.

One takeaway from this conference is that Global Voices is so much deeper and more complex than I ever imagined. As someone who has been focusing on Egypt and the Middle East for years, I’m sorry to say that I did not appreciate GV’s comprehensive coverage of the rest of the world, and their initiatives like Lingua, which seek to bring foreign-language content to the global community, from Malaysia to Germany to Portugal. At the same time the organization is clearly struggling with a problem of scale – how to maintain early deliberative and inclusive practices when the group has grown so large that even three large Kenyan hotels cannot hold everyone. At the same time, this is clearly an important way for the writers and activists to get together and share stories, ideas and best practices. Leila Nachawati told me at a break that GV is “like therapy for me.” This is something I heard repeatedly from the writers and translators, that this opportunity to take a break from what is sometimes depressing work is critical. The Internet remains the default mode of resistance to all kinds of repression and injustice, and the GV community is a critical network hub in this broader effort. At the same time, many of these panels have really highlighted the increasing challenge of surveillance and the corporate-state nexus that threatens all of this work.

 

AMC Day 4: Powerful Videos

It’s the end of my first Allied Media Conference and I feel so grateful. My mind has been expanded to greater perception of injustice, and thus greater understanding of how the world needs to change and my role in that process. I am going to leave you with three excellent examples of digital video for social change from today’s sessions:

Egyptian Body Politic: Adaptation of #Tahrir

An animated adaptation of “The Dream” by Alaa Abd El-Fattah, translated by Lina Attalah. Voice narration by VJ Um Amel. (more info:VJ Um Amel,http://vjumamel.com)

It Gets Messy in Here

Trailer from a 30 minute doc by Kai Green challenging gender assumptions and gender identities by delving into the bathroom experiences of masculine identified queer women and transgendered men of color.

Fag Face, or How to Escape Your Face

16-minute film humorously from Queer Technologieschallenging the idea that you can recognize someone’s sexual orientation by seeing their face and then speaking ciritically about how facial monitoring software is used to restrict certain peopl ein society and how they might resist that. (more info:http://www.zachblas.info)

AMC Day 3: Unnatural Disasters

Atom bomb
Bosnian war
Carceral complex
Death penalty
Energy crisis
Freon
Garbage dumps
Housing foreclosures
Inter-racial violence
Junk food
Killing fields of Cambodia
Littering
Money
Nuclear waste
Office buildings
Pesticides
Queer violence
Racism
Sexism
Transphobia
Undocumentation
Violence
War
Xenophobia
Youthism
Zionism

The vast majority of activists – even the most passionate and most effective – focus on a single issue. Few of us dare to study, explore, understand, absorb, and affirm the vast interweaving injustices that we humans have brought into being.

Yet two artists – Alixa Garcia and Naima Penniman – are daring us to do just that, to raise our awareness of all “unnatural disasters,” to envision a better future, and to take steps to change the global system.

The above list, the product of a group activity facilitated by Naima and her collaborators today at the Allied Media Conference, is a simple expression of this bold proposition.

This is network consciousness at work: the spirit of the Buddha in the age of the global internet. For more information on their work visit www.hurricaneseasontour.com .

AMC Day 2: The Benefits of Exile in Cyberspace

Summer is conference season and MAP is reporting live. Over the next few days I’ll be reporting from the Allied Media Conference in Detroit and David Faris will be reporting from the Global Voices Summit in Nairobi.Check out this blog and ourTwitter streamfor reports and ourFacebook pagefor photos

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People come to theAllied Media Conferencebecause of sessions like “Radical Organizing from the Dancefloor.” The conference, its presenters, and participants are not afraid to look for deep cultural meaning – and opportunities for resistance – in seemingly benign practicese.

Exilic space facilitates new expression of gender and dance in Jamaica. Exilic spaces exist online as well.

The session was co-lead byanthropologist/DJLarisa Mannandimmigrant rights activist/media producerThanu Yakupitiyageand explored how to create safe spaces for the creation of joy and social capital at the intersection “political activism and the pleasure and experimentation of the dancefloor.” Yup, sounds awesome.

During the session Larisa brought forth a concept from her research: “exilic space” – spaces of exile. In a blog post explaining the concept she writes:

Subordinated people have always relied on “exilic spaces” for survival and renewal. These… spaces are carved out by practical and creative acts. In exilic spaces like underground dance events, the uncivilized can make the most of their independence from the constraints of “civil” life: the unruly and vulgar embrace grime and glamour, playing with categories of gender, sexuality, race and class.

What happens in these spaces could be called “leisure” or “parties” or “hedonism.” But serious work can happen… if it is truly exilic. People create and share cultural/material resources on terms not dictated by mainstream society…. People play out alternate identities….

While exilic spaces can be sites of struggle against dominant power, they are often not seen as revolutionary either by more mainstream political movements and organizers, or by the state or elites, who prefer to police them in relation to concepts of propriety and property.

Does this sound familiar to anyone? It reminds me of insular online communities like 4chan and groups like Anonymous where members also develop alternate (or anonymous) identities in a space not governed by civil life through creative media-making. The outside world sees their activities and creative output as acts of hedonism, trolling, or perversion, but these are also spaces for the development of new culture (4chan had a major roll in popularizing visualmemes).

Larisa studies physical exilic spaces of music and dance culture, but these spaces exist in the online world too, and may be seen as analogous in that they are also spaces for the safe germination of new ways of being. Isolation in cyberspace can be harmful, but is can also be helpful in nurturing the subcultures that keep mass culture innovative and resilient.

 

GV Summit Day 1: War of Positions

So I’m here in Nairobi, Kenya for the 2012 Global Voices Citizen Media Summit. The wrinkle this year is that a group of about 30 academics has been invited to hold a partially parallel conference and to talk about things — ontologies, assemblages, performativity — that will either make you want to impale yourself on an elephant tusk or get you running to the computer to download the latest issue of Journal of Theoretical Politics. But it’s actually a big, gift-wrapped piece of dream candy for MAP – the opportunity for activists and reporters to share information, perspectives and ideas with the academics who study them, and vise versa. Continue reading

AMC Day 1: Social Media that Isolates

Summer is conference season and MAP is reporting live! Over the next few days I’ll be reporting from the Allied Media Conference in Detroit and David Faris will be reporting from the Global Voices Summit in Nairobi.Check out this blog and ourTwitter streamfor reports and ourFacebook pagefor photos

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Day 1 @ the Allied Media Conference, where people come together to share tools and tactics for transforming communities through media activism

“We help move people from the tweets to the streets.”

“We need technology that we can use, not that uses us.”

“We don’t want to be the products being sold.”

“How can we ensure that the internet is not private property but public property?”

“We can use communication technology not only to know the world, but to change it.”

These were but a few of the wise and inspirational statements made by participants at the network gathering convened by May First/People Linkon day 1 of the Allied Media Conference(AMC). MF/PL is a non-profit web service provider that operates like an activist co-op: collecting dues, buying equipment, and providing services to people who might otherwise not have them. Today they brought together media rights activists with technologists, hoping to surface activist needs which could be met by developing new software. However, in the age of social media, creating new software is not always the best strategy for supporting activists.

As a way to get the ball rolling a number of technologists presented some examples of open source software designed for activists: Decider, Riseup Pad, Facebook alternatives Crabgrass and Diaspora, DropBox alternative SparkleShare, Twitter alternative identi.ca, and Flickr alternative openphoto. Other than being open source, these tools allow greater security, autonomy, and data control because they can run off of any server, not a centralized server owned by a corporation.

This is good, but it is also not so good. It is good because it provides a more secure alternative for activists who may be under surveillance and ensures there is some level of competition, and thus user choice, in these market niches (Firefox works particularly well in this regard).

They are not so good in that the social media platforms – Crabgrass, Diaspora, and identi.ca* -cut activists off from the majority of the world’s citizens, who are using commercial platforms.This marginalization is why many of these tools have failed to gain much of a user base. The value of any social media platform increases with the number of members it has, a principle encapsulated in Metcalfe’s Law. Without members these platforms have little pull, except for the hard core of activists.

The truth is that mostopen source software is only used by technical elites and those who have been directly trained and educated by elites (Firefox being a major exception). This doesn’t mean that open source’s impact is small, just that the user base is usually small. For example, Apache serves more than half the world’s websites, but its actual user base is a relatively small technical elite of developers.

Open source projects work best when they operate well using a small user base. Mobile crowd-mapping application Ushahidi has dozens of instances, but for each instance only one person needs to be able to manipulate the software – the person who installs it. Everyone else just needs to be able to send a text message. Guardianwould love for thousands of people in repressive countries to use their mobile encryption tools, but if even several hundred key activists become users, they have made an impact.

Social media, on the other hand, requires scale to succeed, and this is why open source alternatives have failed. A social network with 500 people won’t succeed unless the people already have strong ties because casual users will become dormant or leave. By building alternative social networks, open source activists have create walled gardens that propose marginalization and isolation more than meaningful radical space.

During a break-out session, I proposed an alternative to this self-defeating strategy: “enter the mall.” The mall – ugh! We hate the mall. It is banal and commercial and trivial and corporate. But it is also where everyone hangs out. If you build a small alternative fair trade market down the road you may attract those who are already your ideological allies, but in order to really scale you will need to go to the mall. Now, you could enter the mall and advertise for your alternative market down the road. You could also set up the market inside the mall, between Hot Topic and The Gap. It would mean entering the belly of the capitalist beast, but it would also give the ideals of fair trade to a much larger audience and give the ideas potential to scale. I am using a rather goofy analogy, but there are serious issues of values and strategy to be worked out if supporters of alternative media were to consider using corporate media to extend their ideological reach and further their longterm goals.

Of course, open source still has value and open source technologistsinterestedin supportingactivistsshould focus their efforts on security and niche tools,like Ushahidi, that provide a specific functionality to a specific user group. However, because open source projects need to define success within the scope of a small user base, technologists building social networking, where mass is critical, will find they are fighting a losing battle. It was worth experimenting with open source social media platforms. Now it is time to access the results.

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