Today’s excerpt, by Dan Schultz, who will soon begin graduate studies at the MIT Media Lab, is from a chapter entitled “Applications: Picking the Right One in a Transient World,” The chapter offers practical advice for activists on how to choose the applications that will support their digital campaign.
…You can easily get caught up in technology hype, and sometimes that isn’t such a bad thing for an activist to do. Campaigns that use a new technology to accomplish something groundbreaking often end up generating positive attention for themselves. There is also no question that identifying and diving into what will become the next Facebook or Twitter would help you gain traction on the digital front. Using tools that are a bit further along the adoption curve, however, can have some real benefits.
Established systems have established networks, precedent, popularity, and brands. By using a brand that people recognize, trust, and use, you will increase your own credibility and remove some of the barriers to involvement in your campaign. If your intended use takes advantage of network benefits, then the larger user bases of popular sites are going to prove to be a vital asset. Even if the tool is going to be used for something private, like internal communication, you could find the robust support base that comes with established tools to be invaluable.
Another major blow against “cutting-edge” technology is the vast increase of added risk. The tool could disappear, it might be unstable, maybe its popularity is just a fad, maybe it just isn’t going to grow any more—the list goes on. If longevity and stability are important for your purposes, you’ll need to be careful before making commitments to a tool that has only been around for a year. If, however, you are OK with the risk of being forced to change directions at some point down the line, don’t give this concern a second thought.
Of course, completely new isn’t necessarily something to avoid. There will be times when new tools do something that nothing else can do or they are simply superior in the areas you care about. You should also recognize that even the most established tool could become obsolete in a week. What is important is that you know what you’re getting yourself into and assess and address your risks accordingly.
“New Hotness” Pros
- If the service grows, you benefit as an early adopter.
- The tool might provide something new or improved.
- You might discover a groundbreaking way to perform digital activism.
“New Hotness” Cons
- It could fall flat, leaving you without an audience.
- It could die off completely, leaving you without a tool.
- It could change dramatically, possibly in a way that causes it to lose its original appeal.
“Old Reliable” Pros
- You probably aren’t the first one trying to use the tool for activism, so there will be precedent and best practices to learn from.
- The larger user base provides network benefits.
- Established brand means others will be able to understand immediately how and why you are using the tool.
“Old Reliable” Cons
- Depending on your intent, you might have to fight for attention in an environment filled with noise from other causes.
- You might find yourself invested in an obsolete technology.
NOTE: On June 1st we’ll be posting a free downloadable copy of our new book Digital Activism Decoded and on July 1st the paper version will go on sale at Amazon.com. For the next two months we’ll be posting brief excerpts from all the chapters in the book. To learn more, visit our book page.